Tedisha Jewels (“we”, “us”, “our”) operates the website www.tedishajewels.com. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our website or placing an order, you agree to this policy.
1. Information We Collect
- Information you give us: name, email address, phone number, billing and shipping address, and the contents of messages you send through our contact form or WhatsApp.
- Order information: products purchased, order value, coupon codes used, and delivery details.
- Payment information: payments are processed by third-party payment gateways. We do not store your full card number, CVV, UPI PIN or net-banking credentials on our servers.
- Technical information: IP address, browser type, device information, pages visited and time spent, collected through cookies and similar technologies.
2. How We Use Your Information
- To process and deliver your orders and send order updates.
- To respond to your enquiries, returns and refund requests.
- To send offers, discount codes or product updates, only where you have agreed to receive them. You can opt out at any time.
- To prevent fraud, secure the website and meet legal obligations.
- To understand how visitors use the site and improve our products and service.
3. Sharing of Information
We do not sell your personal information. We share it only with:
- Courier and logistics partners, to deliver your order.
- Payment gateway providers, to process payments and refunds.
- Website hosting, analytics and email service providers who help us run the store.
4. Cookies
We use cookies to keep your cart working, remember your preferences and measure site traffic. You can block or delete cookies in your browser settings, but some parts of the site (such as the cart and checkout) may not work properly without them.
5. Data Retention and Security
We keep your information only as long as needed for the purposes above, including to meet tax, accounting and our product permotion to introduce our new arrivals so that we can keep in touch with our valuable customers . We use reasonable technical and organisational measures to protect your data.
6. Your Rights
Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may request access to, correction of, or deletion of your personal data, and may withdraw consent for marketing communications. To make a request, contact us using the details below.
7. Third-Party Links
Our website may link to third-party sites such as social media pages. We are not responsible for their privacy practices.
8. Children
Our website is not intended for children under 18. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page with its “Last updated” date.
10. Contact Us
For privacy questions or requests:
Tedisha Jewels
Email: support@tedishajewels.com & tedishajewels@gmail.com
Phone / WhatsApp: 8847292797, 9872504859
Address: 97 Sunny Enclave Premium Patiala ,Punjab
